Contact Us

Emergencies

In an emergency call 000 for the NSW Police Force, Fire & Rescue NSW and the Ambulance Service of NSW.

Our Customer Call Centre is open 24 hours a day, 7 days a week, to report any concerns or issues on 1300 581 299 (if calling after hours, this number will direct you to the appropriate after-hours service)

General Enquiries

Office Hours:

8:30am to 4:30pm Monday to Friday

Phone: 1300 581 299

Fax: (02) 9562 1777

Email: council@bayside.nsw.gov.au

Mail: PO Box 21, Rockdale NSW 2216

ABN: 80 690 785 443

Bayside Council Customer Service Centres

Eastgardens Customer Service Centre, 152 Bunnerong Road Eastgardens NSW 2036

Rockdale Customer Service Centre, 444 - 446 Princes Highway, Rockdale NSW 2216

Opening Hours - Customer Service Centres

8:30am - 4:30pm Monday to Friday and 9am to 1pm Saturday

Note that all Development, Engineering and related Applications must be lodged:

  • 8:30am - 4pm Monday to Friday
  • 9am - 12:30pm Saturday

2018/19 Christmas & New Year Opening Hours

  • Saturday 22 December - Libraries 9am-5pm, Customer Service 9am-1pm
  • Sunday 23 December - Libraries 1pm-4pm, Customer Service Closed
  • Monday 24 December - Libraries 8:30am-12pm, Customer Service 8:30am-12pm
  • Tuesday 25 December - Public Holiday
  • Wednesday 26 December - Public Holiday
  • Thursday 27 December - Libraries 8:30am-4:30pm, Customer Service 8:30am-4:30pm
  • Friday 28 December - Libraries 8:30am-4:30pm, Customer Service 8:30am-4:30pm
  • Saturday 29 December - Libraries 9am-5pm, Customer Service 9am-1pm
  • Sunday 30 December - Libraries 1pm-4pm, Customer Service Closed
  • Monday 31 December - Libraries 8:30am-4:30pm, Customer Service 8:30am-4:30pm
  • Tuesday 1 January - Public Holiday
  • Wednesday 2 January - Resume Normal Hours

Note that Arncliffe, Bexley, Bexley North, Brighton Le Sands, Mascot and Sans Souci Libraries will be closed from midday Monday 24 December and reopen on Wednesday 2 January 2019. Library returns can be made through the 24/7 chutes at Rockdale, Mascot or Eastgardens Libraries.

Media Enquiries

Media Spokesperson - Vince Carrabs

Phone: (02) 9562 1792

Mobile: 0416 173 705

Email: vince.carrabs@bayside.nsw.gov.au