Report It

Below is a list of the customer service request types that you can lodge online. Please select the relevant request type to continue.

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Illegal Parking

Report illegal parking on Council roads.

If a parking issue requires immediate action, call Council on 1300 581 299.

In the case of an emergency, please contact NSW Police.

Contact Revenue NSW to request a review of your parking ticket.

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Abandoned/Unattended Vehicles

Report an abandoned, unattended, or unregistered vehicle on Council land. 

Check to see if the vehicle is registered and/or meet the NSW Public spaces Act. 

Cars located on private property need to be reported to Strata Management, Body Corporate or the NSW Police. 

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Rubbish Dumping

Report rubbish on Council land. Check our waste calendar in case the rubbish is for the clean-up service.

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Unapproved Building Work

Report construction site work outside of agreed hours, dangerous work practices and pollution from building sites.

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Trees of Concern

Report a tree that needs attention on nature strips, parks, or public spaces. Contact Ausgrid if the tree is near power infrastructure.

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Complaint

Lodge a complaint regarding Council policy, service quality or staff behaviour.

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Compliment

Let Council know if you have a compliment about our service or staff.

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Road Repair

Report potholes or uneven surfaces on local Council roads. Report issues on Classified Roads directly to TfNSW

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Uneven or Broken Footpaths

Report uneven or broken footpaths on Council land.

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Environment

Report contamination, overgrown vegetation, noxious weeds, or flooding from a private property.

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Traffic Advice

Request advice or raise concerns for traffic matters. Contact your local police station to report speeding or anti-social behaviour. If relating to State roads or traffic signals, contact Transport for NSW. 

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Health Concern – Food Shops

Report hygiene or food handling concerns.

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Health Concerns – Beauty Shops

Report beauty treatment hygiene or skin penetration concerns.

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Other

Report other Council-related issues not included in this list.

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Couldn’t find an option?

Visit our help page to read more about your options.