Contact Us

If you have not found what you are looking for on our website, feel free to contact us.

You can contact us anytime, any day on 1300 581 299 or email


In an emergency call 000 for the NSW Police Force, Fire + Rescue NSW and the Ambulance Service of NSW.

Our Customer Call Centre is open 24 hours a day, 7 days a week, to report any concerns or issues on 1300 581 299 (if calling after hours, this number will direct you to the appropriate after-hours service)

Public Holidays

Both Bayside Customer Service Centres and all Bayside Libraries will be closed on Monday 10 June 2019 due to the Queen's Birthday Long Weekend.

General Enquiries

Office Hours:

8:30am to 4:30pm Monday to Friday

Phone: 1300 581 299


Mail: PO Box 21, Rockdale NSW 2216

ABN: 80 690 785 443

Customer Service Centres

Eastgardens Customer Service Centre, 152 Bunnerong Road Eastgardens NSW 2036

Rockdale Customer Service Centre, 444 - 446 Princes Highway, Rockdale NSW 2216

Opening Hours - Customer Service Centres

8:30am - 4:30pm Monday to Friday and 9am - 1pm Saturday

Note that all Development, Engineering and related Applications must be lodged:

  • 8:30am - 4pm Monday to Friday
  • 9am - 12:30pm Saturday
Need to contact us?

Call 1300 581 299 (weekdays 8:30am-4pm and Saturday 9am-1pm) or email