Customer Service Centres and Libraries will be closed on Monday 8 June 2020 for the Queen's Birthday Long Weekend.
In an emergency call 000 for the NSW Police Force, Fire and Rescue NSW and the Ambulance Service of NSW.
Our Customer Call Centre is open 24 hours a day, 7 days a week. To report any concerns or issues on 1300 581 299 (if calling after hours, this number will direct you to the appropriate after-hours service).
The Customer Service Call Centre is open from 8:30am to 4:30pm while the Customer Service Counter at Rockdale is now open from 8:30am to 4:30pm Monday to Friday (Eastgardens will remain closed until further notice). Customer Service will not be open at weekends.
All Development, Engineering and related Applications can be lodged from 8:30am to 4:30pm Monday to Friday at the Customer Service Counter at Rockdale.
Please click here to see the Library opening hours.
Customer Service Counter, Rockdale Library, 444-446 Princes Highway, Rockdale - operating hours are Monday to Friday, 8:30am to 4:30pm. It will be closed at weekends.
Customer Service Counter, Westfield Eastgardens, 152 Bunnerong Road, Eastgardens - closed until further notice.