We conduct inspections to asses whether a business is complying with their food health and safety obligations.

We routinely inspect medium and high risk food businesses. We usually inspect low risk food businesses when we receive a complaint.

• Low risk businesses are those that sell only low risk packaged food 

• Medium risk businesses are those that sell medium and low risk food

• High risk businesses are those that sell high risk food including cooked meals

When we inspect your food business we assess:

• whether you have appointed a trained Food Safety Supervisor

• your employees' food safety skills and knowledge 

• food handling controls, including:

  • storage

  • display and transport

  • processing

  • the risk of cross-contamination

• cleaning and sanitising, hand washing and proximity of facilities 

• food temperature control 

• pest control 

• premises design and construction, including issues such as

  • water supply

  • disposal

  • adequate and safe garbage facilities

  • lighting 

• food labelling.

We charge an annual inspection fee to medium and high risk businesses.

We also charge a reinspection fee when we need to conduct a follow-up inspection.