Apply for a payment arrangement Your property Customer reference number (rates assessment number) Unit number Street number Street Suburb Postcode Your details Name Phone number Email Are you the owner of this property? Yes No Only the owner of the property can make this application. Do you live at the address above? Yes No Your address Suburb Postcode State Country (if outside of Australia) Your application Please enter the details of your proposed payment arrangement. Your proposal must pay off the outstanding amount by 30 June 2021. How often will you pay? Monthly Fortnightly Weekly How much will you pay in each instalment? When will you make your first payment? When will your payment arrangement be completed? Evidence You must provide evidence to support your application. Your evidence must be one of the following: a current Centrelink income statement showing Jobseeker Allowance, or your employer's 'approved' status for Job Keeper allowance. We will accept photos or screenshots of a document. Please upload your file (100MB max) Upload a file Declaration I meet the eligibility criteria to apply for a change to my rates instalment You can read our eligibility criteria here. I am currently not receiving any income other than payments through the Australian Government's JobKeeper or JobSeeker scheme I am experiencing hardship due to COVID-19 (coronavirus) We only collect the information we need to deliver our services. You can read our privacy statement here.