COVID-19 (coronavirus) information and resources

Our resources:

• Connecting Communities is our community directory. It provides links to important information and services from reliable, trusted sources.

Connecting Communities

• Apply for a deferral or payment arrangement for your rates
• Frequently asked questions: we answer your questions about our services during COVID-19
• Connecting communities through COVID-19: a directory of important information and services
• Police assistance during COVID-19: advice on staying safe, with information on reporting crime, fraud, domestic violence and anti-social behaviour.

External links:

• Australia.gov.au: essential information, health and provential advice 
• NSW information and updates: information on services, health and support.
• Posters and factsheets in your language: information from NSW Health
• News and information in your language: news and information from SBS
• Accessible information and factsheets: Council for Intellectual Disability

Beaches and beachfront carparks are now closed.

• with the long weekend approaching, we encourage everyone to stay at home and stop the spread
• the NSW Government have issued orders to stay at home, with clear guidelines that explain when you are allowed to leave the house.

On Wednesday 1 April, the Bayside Council met and agreed on a number of measures to help local businesses suffering due to the impact of COVID-19:

• we will reduce or waive fees associated with leasing arrangements for Council premises where activities are prohibited due to COVID-19
• we are supporting local restaurants and cafes with a flexible approach to compliance issues such as delivery and opening times
• we will pay suppliers quicker than usual to help inject more money into the economy.

Read the full message from the Mayor.

 Operating normally

 Service operating, with some changes

 Not operating

Service	Status	Comments
Rockdale Customer Service Centre		Reduced hours: 10am - 2pm Monday to Friday
Eastgardens Customer Service Centre		Closed until further notice
Customer Call Centre		call 1300 581 299 from Monday to Friday between 8:30am to 4:30pm. if you call outside of this time you will be put through to our after-hours service.
Waste Collections		Operating as normal. Find your collection date
Council Clean Up		Operating as normal. Find your collection date
Libraries		Closed until further notice
Library online services		Access educational and library resources including e-books, audio and film
Development, engineering and related applications		you can lodge an application at the Rockdale Customer Service Centre between 10am and 2pm Monday to Friday applications are assessed as normal.
Development Advisory Service		Reduced hours: 10am - 2pm Monday to Friday at the Rockdale Customer Service Centre
Bayside Garden Centre		Operating as normal - 41 Beach Street, Kogarah - (02) 9553 7346

 Open

 Some restrictions apply

 Closed

Service	Status	Comments
Beaches and beachfront carparks
Angelo Anestis Aquatic Centre
Botany Aquatic Centre
Mutch Park squash centre
Community centres, halls and meeting rooms		Closed to the public. Some essential services may still operate out of these facilities
Senior citizen centres
Parks, skateparks and sporting fields		If you are exercising in our parks, do not gather in groups and keep away from other park users Playgrounds and play equipment are closed We are not issuing permits for these facilites, including for personal training and group fitness.
Botany Golf Course and pro shop
Tennis courts
Lady Robinsons Beach (Kyeemagh to Dolls Point/Sans Souci)

 Going ahead

 Postponed

 Cancelled

Service	Status	Comments
Public ANZAC Day commemoration services
All Bayside Library public events, activities and programs
All Bayside Arts Festival events (except CamerART)
CamerART		This exhibition will be held online
Ramadan at Bayside
Bushcare Groups
Youth Drop In sessions at Eastlakes and Hillsdale		If you need support or help, please call our Youth Worker Yasemin on 0447 116 805
Child Restraint Check Day
Citizenship Ceremony on Tuesday 7 April		Please contact the Department of Home Affairs directly on 131 881 for any queries about your Citizenship
Meeting with Aboriginal and Torres Strait Islander Community		Postponed until further notice

For events scheduled for June, July and August, we will continue to monitor the situation before making a decision.