Complaints and Compliments

We are committed to providing exceptional service and encourage our community to request a service or provide feedback.

What We Do

We manage a variety of everyday services our community rely on such as repairing local roads and footpaths, pruning public trees, removing rubbish, and maintaining local parks and facilities.

How to Provide Feedback

  1. Fill in our online form
  2. Email council@bayside.nsw.gov.au
  3. Call us on 1300 581 299
  4. Speak to staff at our Council Customer Service Centres:

 

Customer Service Centres Opening Hours:
8:30am - 4:30pm Monday to Friday and 9am to 1pm Saturday

Eastgardens Customer Service Centre, 152 Bunnerong Road Eastgardens NSW 2036 Rockdale Customer Service Centre, 444-446 Princes Highway, Rockdale NSW 2216

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Need to contact us?

Call 1300 581 299 (weekdays 8:30am-4pm and Saturday 9am-1pm) or email council@bayside.nsw.gov.au